Telehealth Consulting

Making telehealth work for you

We understand that many organizations are working diligently to determine how to incorporate telehealth into existing clinical workflows. Our experienced staff can assist you in:
  • maximizing departmental benefits from utilizing telehealth
  • managing the change in case flow within your organization
  • fostering clinical buy-in from the necessary stakeholders and medical professionals
  • ensuring your implementation of telehealth is as successful as possible

Advancing your telehealth program

We offer a range of customer services to ensure your telehealth program continues to grow.
  • on-site clinical assessment of workflow and needs
  • targeted, customer focused training and support
  • clinical support of AFHCAN's new initiatives, services and products

Telehealth Coordinators

Sarah Freeman, Pharm.D.
Director of Program Development
Phone: 907.729.4708

Sarah is a pharmacist by training and has had a diverse healthcare background in clinical research, clinical program development, healthcare quality, and performance improvement, prior to settling into telemedicine. She has worked in tribal and private sectors as well as university and rural settings. Her role is to help develop the clinical programs and processes to deliver healthcare to more than 180 rural tribal health clinics via telehealth technologies across the state of Alaska. She is a commissioned officer in the United States Public Health Services. Her great joys in life include her family, the outdoors, and traveling (ideally all 3 combined).
Cindy Roleff, MS, BSN, RN-BC
Telehealth Program Development Manager
Phone: 907.729.2277

Cindy has worked as a nurse and health care educator since 1986. She has experience working both in small rural facilities and in large inner-city hospitals. She taught at the University of Alaska’s School of Nursing in Anchorage, managed the Alaska Native Medical Center's (ANMC) Nursing Internship and Preceptor Development programs, and worked as the Supervisor of Hospital education for ANMC. She has her Master’s degree in Business Organizational Management and is board certified in Nursing Professional Development. She has worked in telehealth, both training and consulting, since 2010. Cindy manages the ANTHC Telehealth Program Development team. She is retired from the United States Air Force, and enjoys playing piano and flute, hiking, camping and traveling.
Jordan Berg
Telehealth Coordinator

Jordan has worked in the Alaska Tribal Health System since 2007. He began his career as a case management support specialist, and then an office manager in a busy orthopedic specialty service. Working as a telehealth coordinator has allowed Jordan to hone his skills as an adult educator, a program coordinator, and customer service expert. Jordan is obtaining his degree in Management of Information Systems, at the University of Alaska Anchorage. Jordan is passionate about working with people, and helping them become comfortable in a technological world. He finds the best part about working in telemedicine is helping people master the tools they need to connect with each other. Alaska has been Jordan’s home state for over 20 years, and he is grateful to be with his family in such a beautiful place. When weather is foul he can be found reading, playing board games, or re-watching old Star Trek episodes.
Gerard "Jerry" Dubois
Telehealth Coordinator

Gerard “Jerry” Dubois entered the health care profession as an Army Combat Medic in 1987. Rising through the enlisted ranks Jerry served in many positions including: Instructor, Platoon Sergeant, Emergency Room manager, and Assistant Director of Hospital Education. After retiring in 2009 Jerry headed the Fort Bliss, TX Medical Simulation Training Center that helped train Soldiers and Medics prior to deploying to combat. Jerry has a BSOE in Business Administration with an emphasis in healthcare administration and is working on his Master’s degree in Management Arts. Jerry is very excited to be working in telemedicine as he can use his military experience of delivering care over long distances to truly impact the care Native Alaskans receive. Jerry and his wife Crystal are enjoying raising their two boys, camping, fishing, and living in Alaska.
Jenny Parker
Telehealth Coordinator

Jenny has worked in the medical field since she joined the Air Force as a medic in 2001. Throughout her career she has traveled the globe and has been stationed at some interesting and unique locations that have allowed her to become immersed in a variety of cultures. In her military career she worked in both the inpatient and outpatient settings to include: pediatrics, same day surgery, medical/surgical ward and family medicine. After her military commitment, she transitioned to work as a federal contractor in the ICU for 5 years as a CCT, her first telemedicine experience monitoring 38 telemetry beds. She continued her education to help her better understand how the administrative side of a hospital functions by obtaining her BSHA. She feels she has had many wonderful opportunities afforded to her in her medical career. As a telehealth coordinator, she enjoys training and providing program development assistance to clinical health care providers to implement the use of modern technology and initiate or expand telemedicine programs across the state. She also enjoys reading, making crafts and cooking with her family.
Telehealth Coordinator

Viola is a lifelong Alaskan who has grown up and lived in several different Alaskan communities. She has a great respect for the beauty and challenges of living in Alaska; especially getting access to medical care from remote areas. Viola’s career in healthcare has been directly influenced by her grandparents and with their encouragement she completed her AA in General Studies and BS in Nursing at UAA. She has worked at the YKHC Laboratory and at the ANTHC Internal Medicine Department. Internal Medicine is where she was introduced to and began using telehealth on a daily basis. Viola is thrilled to belong to the telehealth team and intrigued to see where technology and healthcare are headed in the future. She loves nature, traditional culture and foods, spending time with family and experiencing new things.