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Introduction to Telehealth Software

The Telehealth software was created to facilitate healthcare providers’ ability to improve healthcare delivery through telehealth technologies.  There are two different software pieces:  Telehealth Cart, designed for use on AFHCAN carts (can also run on PC workstations), and Telehealth Web, that is accessed through an Internet browser.

In a typical scenario, a provider in one location sees a patient and uses the software to create a case on an AFHCAN cart, which consists of a computer, network connection and a variety of attached medical devices.  The medical devices capture data which is attached to the case, and this case can then be transmitted to another provider for consult and review.

The receiving provider, working either on an AFHCAN cart or a PC workstation can open the case, review the contents and add instructions or comments to the case.  The case can then be sent back to the original provider.  This is just one example of how the Telehealth Software is used.

One important advantage is that it employs a store-and-forward strategy in handling data.  This is particularly important in areas where network communication is slow or unreliable.  The software is designed to transmit a case over a period of time, and once the case is fully transmitted, the receiving provider is notified that the case is available for review.

The Telehealth Software ensures secure transmission of patient information by encrypting all data and facilitates network security by only allowing connections to known and verified carts, workstations and servers.


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