Telehealth Cart Help > User Help > Special Topics > Sensitive Case Actions

Marking a Case as Sensitive

The owner of a case can flag it as sensitive.

Step 1.       In the Case screen, click on the Mark As Sensitive button.


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                    The case will be marked with the sensitive case icon and the rules for accessing sensitive cases will apply.

                    Note: With open cases, only the current owner of the case can take this action. With archived cases, a case can be marked as sensitive by a clinical administrator, a system administrator or the person who marked the case as sensitive (users must be from the organization where the case originated).