Telehealth Consult Web Help
User Help
General Information
Introduction to Telehealth Software
Types of Users
Telehealth Software Navigation
Navigation Tools
Log In/Log Out
Log In
Log Out
Edit Personal Settings
My Settings Tab Details
Inbox/Start Screen
Add, Edit, or View Patient Information
Key Points
Overview
View Patient Information
Edit Patient Information
Add a New Patient
Viewing Patient Information
Editing a Patient’s Information
Adding a New Patient
Patient Feed / Patient Import
Create a Case
Procedure
Details
Add to Case
Add Comments
Add Forms
Some Helpful Hints for Filling out Forms
Edit Forms
Add Digital Images/Video
Uploadable Files
Add Documents
Add/Edit Administrative Billing and Coding Forms to Cases
To edit an existing Administrative Form
To email an existing Administrative Form
To print an existing Administrative Form
To save a copy of an existing Administrative Form
Managing Case Options Tab
Case Actions
Take a Case
Review a Case
View Activity
Review Stethoscope Readings
View Images
Notify Other User
Hold a Case
On-Hold Reason
Print a Case
Send a Case
User vs. Group
Sending a Case to a User
Sending a Case to a Group
Search Cases
Archive a Case
Provider Roles
Clinical Consultant
Test User
Clinical User
Clinical Admin
System Admin
Provider Role Details
External Applications and EMRs
Telehealth Consult and the iPad
Using the iPad to add a photo to a case
Using the iPad to add video to a case
Special Topics
Sensitive Cases–Overview
Increased Confidentiality
Sensitive Case Icon
General Rules and Restrictions
Configurable Notifications
Software Version Compatibility
Sensitive Case Actions
Marking a Case as Sensitive
Removing the Sensitive Case Flag
Administrator Help
Introduction to Admin Tools
Web Tools vs. Cart Tools
Basics of AFHCAN Network
Telehealth Consult Cart and Web Software
Telehealth Consult Server Software
Cart, Workstation and Server Arrangement
Server-to-Server Communication
Local vs. Global Providers and Groups
Manage Favorites
Clinical Administrators
Add/Edit Billing Codes
Add/Edit Custom Forms
Access Forms Manager
Add Folder
Create Standard Custom Form
Some Helpful Hints for Custom Forms
Spacer Form Element
Heading Form Element
Text Form Elements
Text Input
Text Data Element
Radio Buttons Form Element
Check Boxes Form Element
Vital Signs Form Element
Drop Down Form Elements
Drop-Down Input
Drop-Down Data Element
Electronic Signature Form Element
Create Administrative Custom Form
Case Providers Form Element
Diagnosis Form Element
Billing Form Element
Add PDF Forms
Add/Edit Diagnosis Codes
Add/Edit Email Domains
SMTP Settings
Add/Edit External Services
Add/Edit Groups
Add/Edit Providers
Windows Active Directory
Reports
Explanation of available Reports:
System Administrators
System Administration Tools
Run Reports
View Servers
View Clients
View Organizational Alerts
Manage System Settings
View Queues
View Feedback
View Licensing
View User Audit Log
Logo Settings
Manage Active Directory Integration
Active Directory